Hospitality Experience: as Barman, Champagne waiter, Civilian service, Club Butler, Cost Control, Receptionist, Reservation Agent, Waiter.
I opted in for civilian service instead of military service and spend a great time at this wonderful kindergarten where I was officially the caretaker, but I spend most of the time helping in the groups looking after the children. I learned a great deal about interacting with children and my ’duties’ ranged from nappy changing to story telling.
I worked (Apprenticeship) at the Hyatt Regency doing cost control in the back office and later as a waiter in the fine dining restaurant delivering a full silver service as well as working at front of house at reception.
I worked at Grosvenor House on Park Lane at the as a receptionist being responsible for the check-in of the guest in the reception area, as well as showing them up to their room and making sure they have everything they need for a wonderful stay in this prestigious house.
As a Club Butler I was responsible for everything around the guests who stayed in the executive wing of the hotel delivering a full butler service from taking reservations, check-in and check-out, bringing the guests to their rooms, unpacking and packing their suitcases if required, serving food and cocktails in the lounge, ironing suits, and fulfilling all the guests requirements.
I worked at the Novotel as part of a training programme where I spend 2 days a week at school and 3 days a week as a full member in the accounting department, at reception and also in the reservation office.